| Section | Details | 
|---|---|
| Shipping Areas | We currently deliver to select pin codes within Tamil Nadu. Please enter your delivery address at checkout to verify availability. | 
| Dispatch Time | 
          - Orders are typically processed and dispatched within 1–2 business days. - Orders placed on holidays or weekends are processed the next working day.  | 
      
| Delivery Timeline | 
          - Delivery usually takes 2–5 business days depending on your location. - Remote or rural areas may take slightly longer.  | 
      
| Shipping Charges | 
          - Shipping charges are calculated based on order value and delivery location. - Any applicable charges will be shown at checkout. - Free delivery may be offered on qualifying orders or during promotional periods.  | 
      
| Order Tracking | Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status. | 
| Delivery Partners | We work with trusted third-party logistics providers and delivery agents to ensure timely and safe delivery. | 
| Delivery Delays | While we aim to deliver on time, delays may occur due to weather, holidays, or unforeseen logistics issues. We appreciate your patience. | 
| Damaged Deliveries | If your order arrives damaged or tampered with, please refuse delivery or report it to us immediately with photos at support@samayamapp.com or call 94423 11997. | 
| Contact Information | 
          SAMAYAM APP. 📧 info@samayamapp.com 📞 94423 11997 📍 Flat No. 36, Building N, Bakthavachalam Street, Anakaputhur, Block: Pammal, Chennai, Chengalpattu District, Tamil Nadu – 600070  |